Request account deletion
GLand Lite
You’re in control of your data. Ask our team to delete your account and associated cloud data, without reinstalling the app.
GPS Area Measure - GLand Lite
A simple, guided process
- 1
Email your request
Include your account email and sign-in method. Send from your account email if you can.
- 2
Confirm account ownership
Our team may reply to verify it’s your account. Never share your password or sign-in codes.
- 3
Receive confirmation
We process your request within 30 days of receipt and email you when deletion is complete.
What gets deleted
Account & profile
Your GLand Lite sign-in account, name, email, and saved profile information.
Cloud backups
Your account’s backups, including backed-up measurements, coordinates, notes, forms, and photos.
If limited records must be retained for legal, security, or fraud-prevention reasons, our reply will explain what is kept, why, and for how long. Information in your request is used to verify ownership, process deletion, and reply to you.
A few things to know
Premium subscriptions & payments
Premium uses your store account separately from your GLand Lite account. Deleting your GLand Lite account does not cancel a subscription or delete payment records held by Google Play or Apple. Manage your subscription separately to stop renewal. You can request account deletion without canceling your subscription first.
Measurements saved on your device
Measurements, photos, and exported files on your devices remain until you delete them yourself. Cloud account deletion does not remotely erase these files. Delete local measurements in the app and exported files through your device’s file manager.
Changed your mind or already requested in the app?
To withdraw an email request, reply to your request email before our team starts processing it. Signing in does not automatically cancel a request sent by email.
If you already submitted a request in the app, you do not need to email again. Signing back into the same account cancels an in-app request that is still pending. Once deletion has started, we may be unable to stop it or recover the data.